FREQUENTLY ASKED QUESTIONS
Your Questions, Answered
What are the facilities provided by drkotian?
Our Ayurvedic Doctors provide online consulting and our team will help you to get all medicines at your door steps.
How can I access drkotian?
You can access by visiting www.drkotian.com or also you can reach us at +91 9008047017
What is the procedure for online consultation?
Visit www.drkotian.com and click on Boo An Appointment, select the schedule and complete the payment. Once Payment is completed, our team will contact you for consulting. Alternatively you can reach us at +91 9008047017 for booking appointment.
What if I do not get call from the doctor after advance payment?
You can reach us at +91 9008047017 or write an email to email@example.com we will sort out from there on onwards. We value your time.
Where do we get prescribed medicine by doctor?
No Need to worry, post consultation our pharmacy team will connect with you for medicine delivery at your doorstep.
Can we return the medicine once purchased?
Unfortunately, No. We want to provide hygienic medicine to everyone.
How to cancel booking?
For cancelation you can reach us at +91 9008047017
Do I get the refund if the consultation cancelled?
Yes. However there would be cancelation fee of 50 Rupees would be deducted.
How long does it take for refund?
Within 24 Hours in most of the cases. However some banks would take maximum up to 7 working days.
What forms of payment do you accept?
We have fully secured online payment gateway enabled.